Need a MiniCab?  020 8578 1111
Executive  020 7384 5555

Terms and Conditions

  1. The contract is a contract of supply. By placing a booking at Skyex for services, the client is presumed to have agreed to these Terms & Conditions.
  2. Customers should confirm by email when cancelling any pre-booking.
  3. Skyex cannot be held responsible for any delays caused by traffic congestion, weather conditions, road works or incidents on road.
  4. Unless otherwise instructed by the customers, the chauffeur will travel by the route considered most appropriate on the day.
  5. The Company reserves the right (and delegates to its Chauffeurs the right) to refuse to carry any person who is thought to be under the influence of alcohol, or any other substance which causes them to act in a manner which is deemed unreasonable.
  6. A reasonable amount of ordinary passenger luggage is allowed, but luggage which in the opinion of the driver amounts to an excessive weight will need to be transported in a suitable vehicle.
  7. Customers will be held responsible for any damage to vehicles, fittings or equipment, through negligence or misconduct.
  8. A 15 Minute grace period is allowed on pick-ups other than at airports, waiting time after this time is calculated retrospectively to the original pick-up.
  9. Fares on the following public holidays are charged at double the normal rate: Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day.
  10. Skyex cannot be held responsible for misuse of a business or personal account by the employees or any other individual of the account holder or their agents.
  11. The Company reserves the right to use an approved affiliate supplier to fulfil any booking should we deem it necessary.
  12. All charges are from ‘Pick up Point’.
  13. Parking fees will be charged at cost.
  14. Meet & Greet Including Parking up to £60 minutes is charged at £15.00. Thereafter Executive is charged at £27.00 per hour / 45p per minute in half hour increments. Luxury is charged at £30.00 per hour / 50p per minute in half hour increments.• The Company reserves the right (and delegates to its Chauffeurs the right) to refuse to carry any person who is thought to be under the influence of alcohol, or any other substance which causes them to act in a manner which is deemed unreasonable.
  15. Non Airport Pick Ups have 15 minute grace period after which the above charges apply.
  16. Invoice payments are to be made 28 days from the invoice date.
  17. Customer agrees not to solicit an existing employee for services.
  18. Cancellations within 2 hours of the booking time will incur a minimum charge.
  19. If an agreed Credit Account is not in place prior to the booking an advance or cash payment must be made.
  20. Account Customers will be informed of any rate changes one month in advance.